KPI/KRA Assessment

Organisations employ KPI (Key Performance Indicator) and KRA (Key Result Area) assessments as critical instruments to analyse how well individuals, teams, and departments perform in reaching their goals and making a positive impact on the organisation.

Benefits:

• KPI/KRA assessments start with performance expectations and objectives that are well-defined and in line with the organization’s strategic goals and priorities. These goals must to be time-bound, relevant, quantifiable, achievable, and targeted (SMART).
• KRAs are broad areas of responsibility that specify the extent of an individual’s function and contribution, whereas KPIs are quantitative measures used to monitor performance and progress toward accomplishing objectives. KPIs and KRAs must to be clear, pertinent, and in line with the objectives of the company.
• Measurement and evaluation of performance in relation to predefined metrics and benchmarks constitute KPI/KRA assessments. This may entail evaluating performance levels and pinpointing opportunities for development through the analysis of quantitative data, qualitative input, and subjective evaluations.