Process mapping

A workflow or business process is represented visually through process mapping, which shows the order of actions, decisions, tasks, and interactions needed to finish a given job or reach a desired goal. 

It offers a concise and thorough summary of the whole work flow inside a business, emphasising dependencies, bottlenecks, inefficiencies, and areas for development.

Benefits: 

• Through process mapping, stakeholders can better regulate processes, adopt risk mitigation techniques, and increase resilience to unforeseen events or disruptions by identifying potential risks, dependencies, and sites of failure within a process.
• Process maps are an invaluable tool for training and onboarding new hires. They give them a visual roadmap to help them understand their roles and responsibilities, go through workflows, and learn how to do tasks efficiently.
• Process mapping enables stakeholders to track progress, monitor performance, and make data-driven decisions for improvement by making it easier to measure and analyse process performance parameters including cycle time, throughput, and error rates.